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EMPLOYEE MONITORING

 

 

 Employee monitoring is the act of the activity of the employee in the organization. Most of the time this monitoring activity is carried out to track the performance, to avoid legal liability, to safeguard trade secrets and to address security interests.

 

Electronic Surveillance:

 

With the increasing number of companies and the rapid development of the economy as a whole, the need to protect and safeguard the secrets and interests of the companies has become a major task for the management. Electronic Surveillance of Employees ahs become very common nowadays and has seen a steep rise in the last decade to check this site https://www.refog.com/ .

 

Monitoring from Employee Perspective:

 

Most of the Employees would not like to be monitored and do not conform to the idea of electronic surveillance. There may be many reasons attributed to this thought like:

  • Distrustful Feeling
  • Lack of privacy
  • Lack of personal space
  • Felling of not being trusted
  • Feeling of not given due respect

 

However few of them adapt to this surveillance mechanism, knowing that it is for the good of the company as well as the individual.

 

Why Employee Monitor?

 

In most of the companies that has labour-bound activities like manufacturing and production, the employee activity and his productivity is more important to run the company in a profitable manner. An electronic surveillance of Employees is necessary for the following reasons:

 

  • To ensure that productivity does not get affected
  • To ensure the safety and security of employees
  • To avoid harassment and agitations within the employees.
  • To offer a secure environment to work in, especially to female employees.
  • To closely monitor the activities of employees and maintain integrity in the work place.

 

Benefits of Electronic Surveillance at work:

 

There are a lot of pros connected with employee monitoring through electronic surveillance. It is not just to catch the guilty but also to avoid possible untoward happening and it also helps as a source of evidence in resolving many unsolved mysteries.  Also the employer is able to ensure that the work is been done appropriately and none of the resources are wasted. Along with protecting the interest of the employer, it also maintains a secure environment and eliminates many unwanted happenings within the office premises. The very though of being watched over makes employees perform their duties perfectly.

 

Drawbacks of Electronic Surveillance at work:

 

Although electronic surveillance offer a lot of advantage to the employer, when one sees from the employees point of view, it seems to be a distrustful act by the employer. Also the employees feel that they are not given proper respect and responsibility. This makes them lack confidence and feel a sense of disconnect between the employee and the employer. So the actual decision either to go for surveillance mechanisms or not totally depends upon the mindset of the employer.

It also creates a major obstacle in maintaining cordial work atmosphere and will have a negative impact on the employee’s loyalty. Once employee’s start feeling that they are been put on doubtful trial, then the very next thing is that they start searching for another workplace that offers them the freedom to work peacefully.

 

Means to Monitor:

 

Employers may adopt from a number of methods to monitor their employees. Before monitoring it is important to make it clear to the employees about their goals and responsibilities and then see to that they follow them properly.

 

The Actual Process may be divided into:

 

1

Defining the Expectation

2

Accessing Productivity

3

Monitoring Online Activity

4

Establishing other monitoring methods

 

1. Defining The Expectation:

 

Under this step the employer has to:

  • Draft a written explanation of the policies of the company
  • Make the employees aware of the existing policies
  • Inculcate corrective recommendations.

 

2. Assessing The Productivity:

 

The following steps can be followed in order to access the productivity level of each employee:

 

  • Have a detailed discussion with employees
  • Ask for a documented track record of the work they do.
  • Keep Track of their work progress

 

3. Monitoring Online Activity:

 

This is one of the main sections to be checked out. Access to Internet everywhere often distracts the employees to a great extent.

 

  • Go for a reliable monitoring software
  • Put a block to inappropriate websites that might prove to be harmful and misleading
  • Keep regular checks on the Internet activities of the employees
  • Ensure all this is done in compliance with the law.

 

4. Establishing other methods of Monitoring:

 

Various other methods are available to ensure that employees are monitored perfectly.

 

  • Official Phone Conversations might be recorded
  • Video / Electronic Surveillance might be setup.
  • A GPRS like concept could be installed to check employees location (mostly used for people whose work involves outdoor travelling)

 

Apart from all these methods, regular meeting with employees, briefing them about their roles and responsibilities plays a vital role. This will increase the relationship between the employer and the employee. Even in case monitoring and surveillance is in forcer, employees should be given a sense of job security and be assured of a safe work environment.

 

Employee Monitoring need not be just to jot down mistakes and problematic areas but at times also proves to realize a person’s real potential.  Few employees do not blow up their work and might lack appreciation from top management. These monitoring practices bring out the good and bad of the employees equally and help in eliminating poor performance and boost the productivity of the company as a whole.

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